Our Mission

Our Mission is to achieve excellence in the formulation and implementation of Customs initiatives. These initiatives are aimed at :

• ·         Realizing the revenues in a fair, equitable and efficient manner
• ·         Administering the Government's economic, tariff and trade policies with a practical and pragmatic approach
• ·         Facilitating trade and industry by streamlining and simplifying Customs processes and helping Indian business to enhance its competitiveness
• ·         Creating a climate for voluntary compliance by providing guidance and building mutual trust
• ·         Combating revenue evasion, commercial frauds and social menace in an effective manner.

Our Commitment

We shall carry out our tasks with

• ·         Integrity and judiciousness
• ·         Courtesy and understanding
• ·         Objectivity and transparency
• ·         Promptness and efficiency

We shall encourage and assist voluntary tax compliance by our clients.

Our Strategy

To achieve our mission, we would focus on-

• ·         Enhancing the use of Information Technology
• ·         Streamlining Customs procedures
• ·         Encouraging voluntary compliance
• ·         Evolving cooperative initiatives
• ·         Assisting in the formulation of Tariff Policies
• ·         Combating revenue evasion, commercial frauds and social menace effectively
• ·         Measuring conformance to service delivery standards
• ·         Developing professionalism and responsibility