Government of India

Vision

Our Mission

Our Mission is to achieve excellence in the formulation and implementation of Customs initiatives. These initiatives are aimed at :

  • ·         Realizing the revenues in a fair, equitable and efficient manner
  • ·         Administering the Government's economic, tariff and trade policies with a practical and pragmatic approach
  • ·         Facilitating trade and industry by streamlining and simplifying Customs processes and helping Indian business to enhance its competitiveness
  • ·         Creating a climate for voluntary compliance by providing guidance and building mutual trust
  • ·         Combating revenue evasion, commercial frauds and social menace in an effective manner.


Our Commitment

We shall carry out our tasks with

  • ·         Integrity and judiciousness
  • ·         Courtesy and understanding
  • ·         Objectivity and transparency
  • ·         Promptness and efficiency

We shall encourage and assist voluntary tax compliance by our clients.

Our Strategy

To achieve our mission, we would focus on-

  • ·         Enhancing the use of Information Technology
  • ·         Streamlining Customs procedures
  • ·         Encouraging voluntary compliance
  • ·         Evolving cooperative initiatives
  • ·         Assisting in the formulation of Tariff Policies
  • ·         Combating revenue evasion, commercial frauds and social menace effectively
  • ·         Measuring conformance to service delivery standards
  • ·         Developing professionalism and responsibility
     

Disclaimer


"In respect of any communication addressed to the Department, only a hard copy of such correspondence/document/letter/note etc delivered to the Department will be valid for legal purpose and Departmental records, and only such hard copy will be taken on file by affixing acknowledgement of the Department on the same. Any other form of communication by e-mail/fax etc will not be legally binding or taken cognizance of, by the Department."




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